Working with CORA
Skills
A skill is know-how CORA follows when a request fits: built in, from your connections, or your own. /name at the start of a message runs one.
A skill is know-how: a name, a short /name, one line on when to use it, and instructions in plain words. When your request fits a skill, CORA reads its instructions and follows them. A skill never acts on its own: whatever it uses keeps its usual permissions and approvals.
Where skills come from
- Built in. CORA's own, such as Recurring fees (/recurringfees), which goes through the receipts in your mail for subscriptions and regular charges, and Unanswered mail (/unansweredmail), which lists the mails still waiting for your reply. Mail skills appear once Outlook or Gmail is connected.
- From connections. A connected system brings its own. Outlook brings Outlook search (/outlooksearch).
- Your own. You write them in Settings -> Skills.
How CORA uses a skill
CORA picks a skill by itself from its "when to use" line, so a good line says plainly when the skill applies. To use one for sure, type /name at the start of your message, for example "/recurringfees the last 6 months". You can also type / in the chat box and pick a skill from the list. The work report under an answer names the skill it used.
Write your own
Open Settings -> Skills and choose New skill. Give it a name, a /name, one line on when to use it, and the instructions. A skill you write is yours alone by default. Owners and admins can also make one for everyone in the workspace. Personal workspaces have skills too.
When you correct CORA in chat, she may offer to keep the correction as a skill, so next time she does it your way.
Skills and workflows
A skill is know-how CORA follows. A workflow is a piece of work CORA runs, with steps, checks and approvals. In a company workspace the Workflows menu in the chat box lists the workflows you can ask for, and picking one fills in the request. You can also just ask CORA to run one.
Last updated 28 October 2026