Company memory

Company memory is the set of short, durable facts CORA uses about your company: what you sell, how things are done, decisions, policies and other operating rules. Each memory is one fact. It belongs to your workspace, keeps a link to where CORA learned it, and is shown only to the roles allowed to see it.

Memory is different from Knowledge. A document in Knowledge is source material. A memory is a single fact CORA can retrieve quickly.

How facts get into memory

• You tell CORA. When you ask CORA to remember something, teach her how the company works or correct her, she saves it right away. Under her answer she shows what she saved, with Undo and Edit.
• CORA learns as you work. After a conversation, CORA may pick up a durable fact that you stated and add or correct a memory. What she changed appears under the answer it came from, with Undo and Edit. Her own claims are never saved as facts.
• Agents save while they work. When an approved task saves a memory, the memory goes live as the task runs. Approving the task is the review.
• Your website. Confident facts from the website crawl are stored directly. See What CORA learns from your website.

Uploaded files and pasted text do not create memories. They stay in Knowledge as sources.

No review queue

Memories go live when they are saved. Instead of a queue of proposals, CORA shows each change where it happens so you can undo or fix it. A correction replaces the old fact rather than erasing it, so the history and Undo stay available.

Company and personal memory

Your preferences and working style are saved as personal memory and follow only you. Company rules and facts go to company memory. Temporary details, guesses and credentials are not saved.

See and correct what CORA knows

Open More apps -> Memory. The page opens with What CORA knows, a short summary in which each sentence links to the memories behind it. Switch between Company and About you to see company or personal memory. Choose Talk about this to open CORA with those memories attached and correct them in conversation. Since you last looked lists recent changes, and All memories holds the full list.

Keeping memory current

A memory is due for confirmation 90 days after it was last confirmed. When an answer relies on an unconfirmed memory, CORA ends it with one short question asking whether it is still true. Your reply confirms or corrects it.