Frequently asked questions

Is there a free trial?

Yes. Every plan starts with a 14-day free trial. Prices on the pricing page exclude VAT.

Do you charge by token?

No. You never buy tokens or see a price list for them. Your plan includes AI usage, shown in euros of work at CORA's prices.

How do plans, Agents and AI usage work together?

The platform plan gives your company CORA, the shared company brain, connections and governance, and half of what you pay comes back every month as AI usage (Solo gets all of it). Hiring an Agent costs nothing; its work draws on the same usage.

What is AI usage?

Everything CORA and your Agents do uses a little of it: answers, reading your files, workflows, browser and computer time. You see it in euros and as a percentage, with what each part of CORA used.

What happens when our usage runs out?

Owners and admins are notified as usage passes 80, 90 and 100 percent. Work goes on with top-ups, or with automatic top-up up to the monthly limit you set. Otherwise CORA stops starting new AI work until the next period. Your data stays available. See Usage and plans.

Where does our data live?

Stored data stays in the EU and every workspace is isolated. By default every processing step also stays in the EU or does not happen. CORA turns on Flexible processing, which adds models and services outside the EU, when the workspace owner asks in writing.

Can our admins read my chats?

No. Chats are private to the person who started them. Workspace owners and admins do not gain access to members' chats.

Will CORA do things without asking?

Every meaningful action is human-approved by default. For a change to data or settings, CORA shows the exact proposed values before anything runs. As CORA proves herself on a type of work, your administrators decide what she may do on her own, and an agent can never loosen that limit itself.

What about wrong answers?

CORA answers from your company's approved knowledge and shows what she saved when you tell her something new, so you can correct it. Because consequential actions need approval, a wrong answer does not turn into an unreviewed change.

Which languages does CORA support?

You can use CORA in English, Finnish, or Swedish. Choose Preferences -> Language & region, or ask CORA to change it in chat. Your documents keep their original language.

Can we use CORA's knowledge from other AI assistants?

Yes. Under Settings -> MCP access, owners and admins can create a workspace token that lets approved external assistants read CORA's governed company context. Access is read-only and follows the caller's permissions.

Where do we start if AI is new to our company?

Start with one workflow. CORA learns from your website, documents, and conversations, then shows you useful work for review. You approve what she does before anything consequential happens.