Who handles your data,and where.

Everything in CORA stays in the EU. These are the companies that process workspace content or account data for CORA, what each one does, and where.

EU processing
Every workspace. Every processor is in the EU
Every step of processing stays inside the EU, or it does not happen. There is no fallback outside the EU. Every workspace runs this way. EU Strict adds a contractual lock for company plans: data sharing always off and no one at CORA reads conversations.
Three AI clouds
Microsoft, Amazon and Google, always in the EU
AI models run on the clouds’ own servers in their EU regions, so OpenAI and Anthropic never receive your data. When one cloud is busy or down, CORA can use another. A workspace can limit CORA to the clouds it trusts. Amazon and Google can be used from 1 December 2026.

Sub-processors

8 sub-processors, all in the EU. EU Strict uses the same list.

CompanyWhere
SupabaseDatabase, file storage, sign-in and backupsEUFrankfurt, Germany
VercelHosting the web app; cookieless page-view countsEUFrankfurt, Germany
Fly.ioBackground work: indexing, agent runs, page fetchingEUFrankfurt, Germany
Microsoft AzureAI models (OpenAI's GPT models, CORA's default), search embeddings, text recognition in PDFs, image generation, speech-to-text, and sealed, network-free Python runs on Project filesEUSweden Central; language models in the EU Data Zone
Amazon Web ServicesAI models (Anthropic's Claude) on Amazon Bedrock: when a workspace chooses Claude, and as a backup when another AI cloud is busy or downEUEU regions: Frankfurt, Stockholm, Ireland, Paris, Milan, Spain
Google CloudAI models (Anthropic's Claude, Google's Gemini, and OpenAI's GPT models once Google runs them in the EU): when a workspace chooses them, and as a backup when another AI cloud is busy or downEUEU regions (EU member states only)
LinkupPublic web search, and reading a public web page or PDF that Firecrawl and CORA's own reader cannot read; receives only the search query or the page addressEUFrance
MailgunSign-in, notification email, managed mailboxes and Agent emailEUGermany and Belgium, EU region

Card payments go through Stripe, in Ireland and the United States. Stripe handles CORA’s own billing records, never workspace content, so it is not a sub-processor. Any workspace may pay by card, EU Strict included. Workspaces billed by invoice do not use Stripe.

To read a public web page for an agent, a chat or a website import, CORA may send the page’s address to Firecrawl in the United States, which fetches the page and returns its text. Firecrawl receives the address only: never workspace content, who asked, a share link or a signed address. It reads the public web, not your data, so it is not a sub-processor.

Services you connect yourself
Not sub-processors: they work under your own agreement with them, within the access you grant in CORA.
  • Microsoft 365
  • Google Workspace
  • Slack
  • HubSpot
  • Pipedrive
  • LinkedIn
  • Discord
  • Admicom Ultima
  • Assistants you connect over MCP, such as Claude, ChatGPT or Copilot

Updated 31 October 2026. Questions, or a copy of a sub-processor’s data processing agreement: cora@hellocora.co.